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Airline league table

Who pays, and how fast

Airlines owe the same compensation by law, but they don’t behave the same. These figures come from real Flyback claims: how often each airline says yes, how long it takes to decide, and how long until the money is in the passenger’s account.

The first table is on its way

We publish an airline once it has at least 10 decided claims, so one unusual case can’t skew the figures.

How we count

Medians, in calendar days. “Says yes”: share of decided claims the airline approved or paid (including after a regulator decision). Only airlines with 10+ decided claims. Updated 25 October 2026. Journalists can download the data as CSV.