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If the airline said no

Claim rejected? See if their excuse holds up.

Airlines turn down many valid claims the first time. The burden of proof is theirs, not yours. Paste their reply and we’ll tell you what to do.

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Paste the airline’s reply

Paste the text, or upload the PDF they sent: we read the text out of it. Photos and screenshots aren’t supported yet: open them, select the text and copy it here (on a phone: press and hold, “Select all”, “Copy”). We don’t keep what you paste or upload.